CTS lab staff recently participated in a Kaizen and determined emailed Daily Shipment Schedules to be a process improvement. The completion and emailing of the Daily Shipment Schedule (DSS) is an important step when sending sample shipments to CTS for testing. It is important that all necessary information is documented correctly for several reasons. The flight information and box count allow CTS to ensure the entire shipment is received and the information helps us investigate if a shipment does not arrive. The pack date and time allows CTS to assess the acceptability of the shipment.
For more details about this process, click here! Communications
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